Privacy Policy

Last updated: January 6, 2026

1. Introduction

GovAI Scout ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information in various ways, including:

  • Personal Information: Name, email, company, phone number, job title, contractor type
  • Usage Data: Pages visited, time spent, clicks, search queries, device type, IP address
  • Cookies: Session information, preferences, analytics tracking
  • Payment Information: Billing details processed securely through third-party processors
  • Support Communications: Messages, tickets, support interactions

3. How We Use Your Information

We use collected information for:

  • Providing, maintaining, and improving our services
  • Personalizing your experience
  • Processing transactions and sending related information
  • Sending marketing communications (with your consent)
  • Responding to inquiries and providing customer support
  • Analyzing usage patterns and improving our platform
  • Complying with legal obligations
  • Protecting against fraud and unauthorized access

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Cloud hosting, payment processors, analytics providers
  • Business Partners: Only with your explicit consent
  • Legal Requirements: When required by law or to protect rights

5. GDPR Compliance

For users in the European Union:

  • Legal Basis: We process data based on legitimate interest and consent
  • Rights: You have the right to access, correct, delete, or port your data
  • Withdrawal: You can withdraw consent at any time
  • Contact: Submit requests to privacy@gov.elevatediq.ai

6. CCPA Compliance

For California residents:

  • Right to Know: You may request what personal information we collect
  • Right to Delete: You may request deletion of your data
  • Right to Opt-Out: You may opt out of targeted advertising
  • Non-Discrimination: We will not discriminate against you for exercising rights

7. HIPAA Compliance

If you process healthcare data through our platform:

  • We maintain HIPAA-compliant infrastructure
  • Business Associate Agreements available upon request
  • Encryption and access controls protect health information
  • Contact privacy@gov.elevatediq.ai for HIPAA inquiries

8. Security

We implement industry-standard security measures including encryption, secure servers, firewalls, and regular security audits. However, no method is 100% secure. Contact us immediately if you suspect unauthorized access.

9. Data Retention

We retain personal data as long as necessary to provide services. You may request deletion at any time. Some data may be retained for legal compliance.

10. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Port your data to another service
  • Withdraw consent
  • Lodge complaints with regulators

11. Contact Us

For privacy questions or to exercise your rights, contact:

Email: privacy@gov.elevatediq.ai
Address: 123 Tech Street, San Francisco, CA 94102
Response Time: We will respond within 30 days

12. Changes to Privacy Policy

We may update this privacy policy. We will notify you of material changes via email or prominent notice on our website. Your continued use constitutes acceptance of updated terms.